Privacy Policy

Mark Harris Upholstery Ltd is dedicated to safeguarding and respecting your privacy.

This Privacy Policy (together with our Terms of Use and any other documents referred to on it) outlines how any personal data we collect from you or that you provide to us will be processed. It also outlines your privacy rights and how the law protects you. Please carefully read the following to comprehend our views and practices concerning your personal data and its treatment. By accessing www.thefoamshop.co.uk or www.foam4u.co.uk you accept and consent to the practices described in this Privacy Policy.

Important Information and Who We Are

Mark Harris Upholstery Ltd is the data controller and is responsible for your personal data (referred to as ‘Mark Harris Upholstery Ltd,’ ‘we,’ ‘us,’ or ‘our’ in this Privacy Policy). Mark Harris Upholstery Ltd (company number 6726630 is registered at Mark Harris Upholstery Ltd, Calyx House, South Rd, Taunton TA1 3DU

We have appointed someone to oversee questions related to this Privacy Policy. For inquiries about this Privacy Policy or to exercise your data protection rights, please contact:

Mr L M Harris 

Mark Harris Upholstery Ltd

Unit 28 Livingstone Way Taunton TA26BD

md@thefoamshop.co.uk

Our websites may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When leaving our website, we encourage you to read the privacy notice of each website you visit.

Information We May Collect About You

Personal data: Any information that can identify an individual. It excludes anonymous data.

Information you give us:

Provided through forms on our sites or in correspondence (phone, email, etc.).

Includes Identity Data, Contact Data, Financial Data, Transaction Data, Profile Data, and Marketing and Communications Data.

Information we collect automatically:

Technical information collected through cookies, server logs, and similar technologies.

Includes Technical information and information about your visit.

Information we receive from other sources:

Information shared by other websites we operate or services we provide.

Data obtained from third parties, including business partners and service providers.

Cookies:

Our sites use cookies for various purposes. Refer to our Cookie Policy (below) for details.

How We Use Your Personal Data

We will only use your personal data when legally allowed, including for:

Providing goods and/or services.

Pursuing legitimate interests (or those of a third party) where they don't override your fundamental rights.

Complying with a legal or regulatory obligation.

Refer to the table below for specific purposes and legal bases for processing:

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you as a new customer of products and services purchased via our websites or by opening a trade account(a) Identity
(b) Contact
(c) Profile
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to any of our terms or Privacy Policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/service
To enable you to partake in a prize draw, competition or complete a survey(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)(a) Identity
(b) Contact
(c) Technical
(d) Financial
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our websites, products/services, marketing, customer relationships and experiences(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our websites updated and relevant, to improve our sites to ensure that content is presented in the most effective manner for you and for your devices, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you and other users of the sites about goods or services that may be of interest to you or them(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our products/services and grow our business)


Changes of Purpose

We will only use your personal data for the purposes it was collected, except when reasonably considering a compatible reason. If we intend to use your data for an unrelated purpose, we will notify you and explain the legal basis.

Promotional Offers

You may receive marketing communications if you have requested information or purchased goods/services from us. You can withdraw consent at any time.

Disclosure of Your Information

We may share your personal data with:

Group companies of Mark Harris Upholstery Ltd.

Business partners, suppliers, and subcontractors.

Advertisers and advertising networks.

Third parties in the event of a business change.

We require third parties to respect the security of your personal data.

Storing Your Personal Data

International Transfers: Data may be transferred to and stored at destinations within the European Economic Area (EEA) and processed by EEA staff. We will ensure proper security measures.

Data Security: We have implemented security measures to prevent unauthorised access, disclosure, alteration, or loss. Access to personal data is restricted to authorised personnel.

Data Retention: We retain personal data for as long as necessary for the purposes collected and to meet legal, accounting, or reporting requirements.

Your Rights

You have the right to:

Request correction or erasure of personal data.

Object to processing based on legitimate interests.

Request restriction of processing.

Request data transfer.

Withdraw consent when processing relies on consent.

Please contact md@thefoamshop.co.uk to exercise your rights.

Access to Information

You can request access to your personal data (subject access request) by contacting us at md@thefoamshop.co.uk. No fee is usually required.

Changes to Our Privacy Policy

Any changes will be posted on this page and, where appropriate, notified to you by email. Check back frequently for updates.

It's important to keep your personal data accurate and current. Inform us of any changes during your relationship with us.

Contact

For questions or requests related to this Privacy Policy, contact:

Mark Harris Upholstery Ltd

L M Harris 

Mark Harris Upholstery Ltd

md@thefoamshop.co.uk